System Administrator

Summary/Objective
The System Administrator ensures the stable operations of the computer networks. This includes planning, developing, installing, configuring, maintaining, supporting and optimizing all network hardware, software, and communication links. The System Administrator will maintain a system administration manual summarizing network designs, management procedures, and trouble tickets. Knowledge of relational database theory and terminal work through Unix shell scripts/Cygwin are key functions of the System Administrator.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Ensures networks are protected from physical harm, viruses, unauthorized users, and damage to data by developing and monitoring security procedures using Watchguard Firewall
2. Review and analyze hardware, software, application and service needs and recommend changes as needed
3. Install, update, test and maintain new network equipment, servers, databases and other technology
4. Provides technical support and guidance to resolve user’s computer hardware and software issues
5. Coordinates services or replacement of defective products from vendors
6. Maintain knowledge of trends and development in technology, systems, applications and equipment; applies this knowledge to recommend and acquire technology suitable for the company’s needs.
7. Maintain email and intranet services, adding and removing users and accounts
8. Configure firewalls and other appropriate security tools and applications to conceal and protect transfers of confidential digital information
9. Maintain records, logs and metrics related to service and support provided
10. Design and create databases, forms, views, and reports of various network programs
11. Will work with platforms and programs such as Profitkey international (relational database theory), HCL Domino/Notes/Traveler/Nomad network (visual basic), Zito Media, Simplex Access Control and Microsoft Office among others

Competencies
Excellent interpersonal and technical support skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Thorough understanding of information technology and networking principles
Thorough understanding of design, installation, maintenance and operation of workstations
Proficient with or the ability to quickly learn an array of computer hardware and software
Ability to explain technical issues to technical and non-technical employees
Excellent verbal and written communication skills
Thorough understanding of network protocols

Qualifications/Education
Bachelor’s degree in Computer Information Systems or equivalent plus 1-3 years of experience are preferred.